Never lose the context that makes relationships valuable.

UMNIII Echo is a relationship memory and follow-up assistant. It captures the conversations, calls, emails, WhatsApp messages and notes behind your working relationships, summarises them, and turns them into a searchable timeline of context for every contact.

Yes. Echo works with WhatsApp so your conversations become part of each contact’s relationship history, and it can reply on your behalf to keep enquiries moving while you are busy.

Yes. Echo can respond on your behalf in WhatsApp so new enquiries get a prompt reply and leads stay warm rather than going cold while they wait. You stay in control of the conversation and can step in at any point.

Yes. Echo imports your contacts, notes, calls and meetings from Zoho CRM, so the history you already hold is available alongside your email and WhatsApp conversations rather than living in two places.

Yes. Echo connects to both Gmail and Outlook, so email conversations are captured against the right contact automatically and sit alongside calls, messages and notes on the same timeline.

Echo is built for relationship-led professionals such as founders, consultants, estate and letting agents, salespeople, recruiters, coaches, community builders and business development teams. It suits anyone who meets a lot of people and needs to remember context over time.

On WhatsApp, Echo replies to enquiries for you and can follow up automatically with leads who have gone quiet. For everything else you add a follow-up task against the contact, and Echo gives you the full history and a summary before you reach out.

Yes. Each contact has a timeline of interactions, with summaries of what happened, so you can see how the relationship has developed, in order, from the first interaction Echo captured to the latest.

Echo focuses on relationship memory, conversations and follow-ups rather than pipeline and deal management, and it imports from Zoho CRM so it can sit alongside the CRM you already use. For people who rely on relationships but do not run a formal sales pipeline, Echo may be all they need.

Yes. Founders and consultants typically hold their most valuable context in memory across many conversations. Echo keeps that context organised and retrievable as the number of relationships grows.

You can search your contacts by name, email, phone or company, then open anyone to see their full timeline. Within a contact you can ask Echo in plain English what was said and what needs to happen next.

Notes and spreadsheets store text but do not organise it around people or connect to your inbox and WhatsApp. Echo keeps memory attached to each contact, captures conversations as they happen, summarises them and builds a timeline, so context stays useful as it grows.